Shipping Policy
Menslor delivers to all 64 districts of Bangladesh. All the details are below.
Delivery Charges
Inside Dhaka
All areas of Dhaka city
৳70
Outside Dhaka
All 64 districts of Bangladesh
৳140
Free Delivery
On orders of ৳1,500 or more
FREE
Free delivery on orders above ৳1,500
If your order total is ৳1,500 or more, delivery is free anywhere in Bangladesh. The charge is waived automatically at checkout — there are no hidden charges added afterwards.
How Delivery Works
Order Processing
Orders are processed on working days (Saturday to Thursday). We confirm every order by phone or WhatsApp before dispatch, so please keep your number reachable. Orders placed after 6:00 PM are processed the next working day.
Shipment
Once your order leaves our facility you will receive an SMS with tracking details. You can also follow it on the Track Order page or from My Orders if you are signed in.
Delivery
Our courier will call you before arriving. Please open the parcel and check your product before you pay or accept it. If you miss the delivery, they will attempt again on the next working day.
Common Questions
When will my order ship?
Orders are usually processed within 24 hours of confirmation. Orders placed on working days (Sat–Thu) ship faster.
How do I track my order?
Use your phone number or order number on our Track Order page.
Is Cash on Delivery available everywhere?
Cash on Delivery is available for most locations across Bangladesh. Availability may depend on your delivery location — if it is not available in your area, we will tell you when we call to confirm and you can pay with bKash, Nagad or Rocket instead.
Will multiple items come together?
Usually all items are sent in one package. If one item is out of stock we will contact you before dispatch so you can receive the rest first, swap it, or cancel that item.
What if my address is wrong?
Please double-check your address and phone number at checkout. If a parcel is returned to us because the address was wrong or incomplete, the delivery charge is non-refundable and a fresh charge applies for re-delivery.
What if I do not receive my delivery?
If delivery has not arrived within 7 days of the "Shipped" status, contact us on WhatsApp at 01742864587 or through the contact form.